My opinion - We are not emergency responders, we cannot help the patient transfer, we cannot give the patient a ride and if the patient is in a true emergency situation, they should call 911. If they have a safe place to wait and can transfer independently, then I would deliver a loaner chair or fix her chair (if possible) as soon as I had someone available.
BUT - How do you think this same scenario will play out next year - EVERYWHERE - when the call changes to "YOUR RENTAL power chair is broken here on the side of the road!" ??
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Heather
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