Insurance requesting cost
I sometimes deal with insurance companies who request cost invoices from us for products (example would be custom compression garments A6549), and I tell them no, but I can provide them w/ MSRP. Do any of you deal with this scenerio? I am currently battling with an insurance company who is refusing to process my claim until I provide a cost invoice showing what we paid for the item, but in my opinion there is no reason I need to disclose our cost to an insurance company, especially when the product has been assigned a procedure code already so they can determine payment, and we provide them with MSRP. If you have had requests like this, how do you deal with it? Do you disclose your cost?
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