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The Fundamentals of Process Improvement: A Lean Perspective

Posted 11-28-2010 at 10:36 AM by ChrisCalderone
By Chris Calderone, MA, MBA

Operational efficiency has become a commonly used phrase as HME providers figure out how to deal with declining reimbursement and rising costs. Loosely translated, operational efficiency means that providers must be intensely focused on continuous process improvement in order to reduce the hidden costs associated with inefficient workflow and sub-optimal processes.
Areas such as intake, billing, and distribution are often laden with workflow...
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Thinking Lean: The Power of Standardized Work Practices

Posted 01-06-2010 at 07:58 AM by ChrisCalderone
Updated 01-06-2010 at 04:06 PM by ChrisCalderone
Thinking Lean: The Power of Standardized Work Practices

By Chris Calderone, MA, MBA

Standardized work practices have long been in place in many manufacturing businesses. The standard
work practice concept is a part of the lean thinking approach to process improvement. Lean thinking is a
quality focused concept that concentrates improvement initiatives within the workflow in an effort to
identify and drive out waste and variability within processes. One
...
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