This just happenes to be the first bloh I have read since joining this morning. Made me proud to see that my coworkers and I are doing 5 out of these 7 tips! Thanks for the info!!

Pecos Delayed until 2011!! Hip Hip Horray!!

With respect to "capped rental" DME items (vs DMEPOS equipment subject to the purchase option) that must have title transfered after 13 continuous months of rental...why is Medicare not simply satisfied with cesation of billing for rental...why must the actual device be transferred to the patient? Is there any creative but legitamate and ethical way to prevent a company giving away thousands of dollars per year in DME that a patient is unlikely to even want?

Sounds like lean concepts at work! Checklists, visual aids - any "tool" that can help guide staff in their daily work is very important as they can help to ensure consistent performance.